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Frequently Asked Questions (FAQs)
View general frequently asked questions related to HIMSS Global Health Conference & Exhibition.

When will I be able to register for HIMSS24?

Registration is now open. Register early for discounted pricing.

What type of registration options are available?

Choose from registration options designed to fit everyone needs.

When are the various registration deadlines?

Visit our registration pricing page for deadlines. Pricing increases over time.

What venue is hosting HIMSS24?

Orange County Convention Center in Orlando, Florida.

What are the on-site HIMSS24 registration hours and locations?


For those who have pre-registered, badge pickup is available at the Orlando International Airport in the Baggage Claim areas; Terminal A (across from Carousel 5) and Terminal B (across from Carousel 24) during the following dates and times:

  • Sunday, March 10, 10:00 am – 8:00 pm
  • Monday, March 11, 8:00 am – 7:00 pm
  • Tuesday, March 12, 7:00 am – 12:00 pm

Orange County Convention Center (West Building)

Registration is available at the Orange County Convention Center, West Building in Lobby A, Lobby D and Westwood Lobby* during the following dates and times:

  • Sunday, March 10, 10:00 am – 6:00 pm
  • Monday, March 11, 6:45 am – 7:00 pm
  • Tuesday, March 12, 7:00 am – 6:00 pm
  • Wednesday, March 13, 7:30 am – 5:00 pm
  • Thursday, March 14, 7:30 am – 5:00 pm
  • Friday, March 15, 7:30 am - 11:00 am

*Westwood Lobby and Lobby A Registration will be available Sunday – Wednesday only.


Full-service registration and badge pickup for pre-registered attendees are available at the Hyatt Regency Orlando and the Rosen Centre. For those who have pre-registered, badge pickup is available at the Rosen Plaza, Rosen Shingle Creek, and the Hilton Orlando in the hotel lobbies during the following dates and times:

  • Sunday, March 10, 12:00 pm – 8:00 pm
  • Monday, March 11, 6:45 am – 7:00 pm
  • Tuesday, March 12, 7:00 am – 12:00 pm

Where do I pick up my badge?

A government-issued photo ID will be required to pick up your badge on-site. Badge pickup will be available at any registration counter located at the Orange County Convention Center (West Building), Hyatt Regency Orlando, Rosen Centre, Rosen Plaza, Rosen Shingle Creek, Hilton Orlando hotels; and at the Orlando International Airport in the baggage claim areas.

Can I reprint my badge on-site?

Yes. Badge reprints on-site cost $50.

Is there an age limit at the conference or related events?

Yes. All registrants, including spouses or guests, must be 21 years of age or older to attend any portion of the conference and events.

How do I receive my registration confirmation?

Confirmations are auto-generated and sent to the email address provided during the registration process. If you did not receive your confirmation, please contact [email protected].

When is the Call for Proposals?

The HIMSS24 Call for Proposals for education sessions is now closed.  

I registered as a speaker. What happens next?

Your registration will be placed in a pending status until approval is received by HIMSS staff for verification. If more information is needed to process your request, the HIMSS professional development staff will contact you. 

Once your status has been verified, you will receive a separate notice of confirmation. Your registration is not complete until you receive a verified confirmation email.

How To's

I registered but have not received a confirmation. How do I get another one sent to me?

Please make a request by email to [email protected].

I registered, but I'd like to add additional events to my registration. How can I do that?

You can return directly to the registration website to edit your current registration by using the email address and login you created at registration. You may also email [email protected].

What forms of payment are accepted?

Credit cards such as Visa, MasterCard and American Express are the only accepted forms of payment. Wire transfers, cash,  checks or purchase orders are not accepted.

I'm a first-time attendee. Do you have any tips for me?

Attend our complimentary preconference webinar (dates and times to be announced) and/or join one of our First-Time Conference Orientation sessions on-site. Please review the Schedule at a Glance for the most up-to-date schedule information.

I need a letter to obtain a visa. Whom do I contact?

You may request a visa during the online registration process. You will be prompted to add visa information after you enter your country and have submitted your registration. 

Are there discounts for group registrations?

At this time, there are no discounted group rates for HIMSS24. 

What do I need to do to qualify for the student rate?

You must submit proof of enrollment during the online registration process. Student ID alone is not acceptable. Accepted documentation includes:

  • Copy of registrant's current class schedule to include Spring 2024 activity
  • Copy of university transcript
  • Other enrollment documentation from the institution on university letterhead, signed by department chair or other school official

Individuals requesting the student rate may not hold a full-time equivalent position in the field of healthcare information and management systems. Individuals must also be formally enrolled in, but not limited to, a certificate, associate, undergraduate, graduate, postdoc, fellowship or residency program in the field of healthcare information and management systems during the time of conference.

All student attendees will have badges that display “Student”.

Certification and Continuing Education Credits

What types of continuing education credits do you provide?

We offer continuing education credits for attendees to maintain over 12 different professional certifications for both clinical and non-clinical continuing education, e.g., CME, CNE, PDU, as well as CAHIMSSM, CPHIMSSM, and the CPDHTSSM certification from HIMSS.

How many sessions are approved for CME continuing education?  How can I learn which sessions are approved?

Check the HIMSS24 continuing education credits page for information about all continuing education credit hours and offerings. Direct any additional questions to Adrienne Whittle.

What is the cutoff for the CAHIMS/CPHIMS/ CPDHTS Beta Exam registrations? How is the exam registration handled after the cutoff has passed?

CAHIMS, CPHIMS, CPDHTS Beta Exam registrations are accepted through online registration through until Sunday, March 3, 2024. Exam fees listed below are non-refundable and non-transferable to another person or exam administration. No exam registrations will be accepted after Sunday, March 3, 2024. 

Member Type CAHIMS Exam CPHIMS Exam CPDHTS Beta Exam

HIMSS Organizational Affiliate Member




HIMSS Member, Corporate Member or Student Member 








(HIMSS Chapter Only Members are not eligible for the HIMSS Member rate.)

Do you offer professional certification review courses?

Yes. As part of HIMSS24, Monday, March 11, we are offering a CPHIMS and CPDHTS Review Course. Please see our registration options for more information. For other review course opportunities please reach out to [email protected].


When will I be able to book a hotel for HIMSS24?

Hotel reservations for attendees are now open through our only official housing partner, onPeak. Book now in the HIMSS24 official hotel block.

Great News: HIMSS has a deposit policy of only one night’s room, plus tax.

Should you need to make any changes to your form of payment, you must do so prior to 4:00 pm CST on Friday, February 2, 2024. As of 4:01 pm CST that day, all changes will be subject to the non-refundable one-night room, plus tax deposit, and your method of payment on file will be charged at that time.

Do I have to be registered for the conference before I can book my hotel in the HIMSS block?

No. Hotels can be booked at the HIMSS rate before registering for the conference. We encourage booking in advance as hotel rooms fill up fast. View your hotel options.

Optional Preconference, Educational and Networking Events

Can I attend for just one day?

Yes. You may opt for a Single Day Pass available for any day Tuesday through Friday. It includes a single day’s access to that day’s keynote, concurrent education sessions, Exhibit Hall (available Tuesday-Thursday) and select networking events.

Does my conference registration include admittance to Monday’s preconference forums?

No. There is an additional fee for all Monday preconference forums unless you have purchased the Conference Plus Pass.

Can I register for a Preconference Forum, an Educational Event, a HIMSS Certification review course or exam and not the full conference?

Yes. These selections are available on their own under Add-on Events on the registration page and selecting “Events Only” as your registration type.

Can I register for only a Networking Event and not the full conference?

No. You must register for a conference pass and add-on the networking events for an additional fee.

How do I access the post-conference session recordings?

Audio recordings of the education sessions are available by logging onto the Litmos platform. These recordings are included in the Conference Plus Pass and the Provider Executive Pass. Recordings will also become available for purchase after the conference.

Spouse and Guest Registration

Can I bring a spouse or other guest to the program?

Yes. Spouses and other guests must be at least 21 years old and must register for the full conference, single-day registration or optional events only to attend a function.

Is there a special guest category for spouses in advance or on-site?

No. Spouses and other guests must register as full conference or single-day registrants to gain access. Additional tickets can be purchased for special events.

Cancellation Policy, Refunds, Payment Adjustments and Substitutions

What is the cancellation policy for full conference, single day, events only, and preconference forums registrations?

On or before Monday, January 29, 2024: These registrations, less a $100 cancellation fee, are refundable only if submitted in writing to [email protected].

On and after Tuesday, January 30, 2024: Registrations and cancellations received are not refundable.

Please note:

  • You cannot reinstate a registration after you cancel it.
  • HIMSS membership fees are non-refundable and non-transferable. 

Additionally, registration cancellations will not automatically cancel your hotel reservation. Please refer to the Hotel Cancellation and Refund Policy.

When will I receive my refund?

If you cancel and are entitled to a refund, expect the refund within 30 business days. Registrations must be charged to Visa, MasterCard, or American Express. All refunds will be issued back to the original credit card on file.

What if a registrant cancels and then asks to reinstate their registration?

HIMSS24 does not allow cancelled registrants to reinstate their original registration. They must re-register at the prevailing rate and provide new payment.

I can no longer attend the conference. Can I send a substitute?

Substitutions may be made at any time before January 29, 2024. The substitute registrant will have to register first at the prevailing rate before the original registration can be refunded. Please note a $100 administrative fee will be deducted from the refund. After January 29, 2024, there will be no substitutions accepted. Make your requests by emailing [email protected] or calling either 224.563.3122 or 855.326.8342,  Monday-Friday 9:00 am – 5:00 pm CT. 

What is the HIMSS24 cancellation policy?

HIMSS reserves the right to cancel, alter, or reschedule the Conference for any reason, including because HIMSS determines in its sole discretion that the Conference cannot be held as planned.  HIMSS also reserves the right to close registration when tickets are sold out. For these reasons, registrants are advised against making non-refundable travel arrangements. Should you purchase non-refundable airline tickets or make non-refundable hotel reservations, you do so at your own risk.

Should HIMSS cancel, alter, or reschedule some or all of the Conference for any reason, any fees paid or owed will not be refunded. Further, a portion of your Conference fees (including fees for any optional events) may be converted to a credit. If applicable, this credit may be applied to any future HIMSS service or program, excluding HIMSS Global Health Conferences, and must be used on or before December 31, 2025.

What are the HIMSS Global Health Conference & Exhibition policies?

Please refer to the HIMSS24 Terms & Conditions to review our complete policies regarding contact information sharing, health and safety, conference cancellation and more.


When will HIMSS24 exhibitor registration open?

Exhibitor registration is now open.

What is the cost for additional exhibitor booth staff badges?

The cost is $325 per badge on or before February 12, 2024, and then it increases to $500 per badge thereafter.

What is the cost of exhibitor client paid badges?

The cost is $625 per badge on or before February 12, 2024, and then it increases to $725 per badge thereafter.